Tag: lets

Most businesses track revenue coming in. Few track what walks out the door. This week’s edition of Let’s Talk breaks down the real cost of a lost customer Most businesses track revenue coming in. Far fewer track what walks out the door. The real cost of losing a customer goes well beyond a single missed

Mental health conversations in Ghana have long been buried under stigma, brushed off as problems that do not belong here. A new campaign called ‘Mindful May’ is here to change that loudly, and in language everyone understands. Betty Elikem Azornu, better known online as Miss Elikemm, has launched the initiative this May with a clear

Soccer Atalanta President Luca Percassi has reacted to Ademola Lookman‘s decision to join Atletico Madrid, Soccernet.ng reports. The Super Eagles attacker was keen on leaving...

Pitso Mosimane’s time at Mamelodi Sundowns will never be forgotten. He turned the club into African champions. Under his leadership, Sundowns won the CAF Champions League in 2016. That team included the explosive winger Antony Laffor, who played a vital role. Pitso and Laffor enjoyed immense success, dominating both locally and internationally. Their chemistry brought

The Presidential Candidate of the Labour Party in the 2023 poll, Peter Obi, has asked Nigerian Christians to use the Easter period to pray for  Compassionate leaders who will share in their pains. Obi, in an Easter message on Saturday, said that Compassionate leaders always think of the people in the consequences of their actions

This week, I’m tackling the answers to 10 more of the 20 questions I answered last week. (Here’s a link to the article that featured the first Ten Customer Experience questions and answers.) Are you ready? Let’s go...

Thomas Jackson/Getty Images Post Post Share Annotate Save Get PDF Buy Copies Print Toxic productivity is an unhealthy compulsion to be productive at all times, often at the expense of our mental and physical well-being, relationships, and overall quality of life. It’s a common sentiment in today’s work culture, where the drive to be constantly

With barely a week to the presidential elections, the Benue State governor, Dr Samuel Ortom, has challenged Igbos in the country to seize this opportunity to work for the election of Mr Peter Obi as Nigeria’s next president. Obi is the presidential candidate of the Labour Party...