Technology

This was a rough year for customer experience. We’ve been hearing for years how important customer experience is to business, and a whole business technology category has been built around it, with companies like Salesforce and Adobe at the forefront. But due to the economy or lack of employees (perhaps both?), 2022 was a year

The gigantic technological leap that machine learning models have shown in the last few months is getting everyone excited about the future of AI — but also nervous about its uncomfortable consequences. After text-to-image tools from Stability AI and OpenAI became the talk of the town, ChatGPT’s ability to hold intelligent conversations is the new

Fidelity, which was among the group of outside investors that helped Elon Musk finance his $44 billion takeover of Twitter, has slashed the value of its stake in Twitter by 56%. The recalculation comes as Twitter navigates a number of challenges, most the result of chaotic management decisions — including an exodus of advertisers from

Tesla broke labor laws by telling workers not to discuss pay, NLRB claims / The NLRB alleges Tesla told employees at its Orlando, Florida location not to talk about pay with other employees or to complain to managers about working conditions. Dec 31, 2022, 9:17 PM UTC|Share this storyIllustration by Alex Castro / The VergeTesla’s

Grubhub has been ordered to pay $3.5 million to settle a lawsuit from the District of Columbia that claims the company misled customers by tacking on hidden fees to their orders. According to a press release, Grubhub must pay $800,000 to DC as a civil penalty, while the remaining $2.7 million “will be paid back

It’s well and truly curtains for 3G, one of the key technologies that helped usher in the age of the smartphone. Throughout December, Verizon has been disconnecting its customers who were still using the tech, cutting off their phones’ ability to use data, make calls, and send texts. It was the last major US carrier

A new leak could confirm rumors that Nvidia’s planning on releasing the “unlaunched” 12GB RTX 4080 graphics card as the RTX 4070 Ti. The company briefly posted the specs for its upcoming RTX 4070 Ti GPU on its website, but Twitter user @momomo_us managed to snag a screenshot before Nvidia pulled the page down.So far

In the beginning, there were blogs, and they were the original social web. We built community. We found our people. We wrote personally. We wrote frequently. We self-policed, and we linked to each other so that newbies could discover new and good blogs. I want to go back there. The Web 1.0 landscape looked a lot different