{"id":924487,"date":"2026-08-03T10:16:42","date_gmt":"2026-08-03T15:16:42","guid":{"rendered":"https:\/\/newsycanuse.com\/index.php\/2026\/08\/03\/ai-makes-its-case-against-the-business-savvy-cio\/"},"modified":"2026-08-03T10:16:42","modified_gmt":"2026-08-03T15:16:42","slug":"ai-makes-its-case-against-the-business-savvy-cio","status":"publish","type":"post","link":"https:\/\/newsycanuse.com\/index.php\/2026\/08\/03\/ai-makes-its-case-against-the-business-savvy-cio\/","title":{"rendered":"AI makes its case against the \u2018business-savvy CIO\u2019"},"content":{"rendered":"<div id=\"page\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n<p>\t\t<main id=\"primary\"><\/p>\n<div>\n<div itemscope itemtype=\"https:\/\/schema.org\/Person\">\n<p><img loading=\"lazy\" decoding=\"async\" data-hero alt=\"Bob Lewis\" src=\"https:\/\/www.cio.com\/wp-content\/uploads\/2026\/07\/801-0-26175700-1784282678-boblewis_crop-100796861-orig.jpg?quality=50&#038;strip=all&#038;w=150\" height=\"150\" width=\"150\">\t\t\t<\/p>\n<\/p><\/div>\n<div>\n<p><span>Opinion<\/span><\/p>\n<p><span>Jul 17, 2026<\/span><span>6 mins<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<article id=\"post-4195254\">\n<div>\n<header>\n<div>\n<h2>\n\t\t\t\tIs it time for CIOs to be business people, not technology people, as the pundit class perennially claims? AI tells us no.\t\t\t<\/h2>\n<\/p><\/div>\n<\/header>\n<div id=\"remove_no_follow\">\n<div>\n<p>Once upon a time, there were actual arguments as to whether CIOs should be business people, not technology people. With any luck, these arguments were stomped out back here: \u201c<a href=\"https:\/\/www.cio.com\/article\/222250\/the-case-against-the-business-savvy-cio.html\">The case against the \u2018business-savvy CIO\u2019<\/a>\u201d \u2014 which drove the arguments for this false dichotomy into the ground back in 2018.<\/p>\n<p>Some complications have arisen in the near decade since, so I\u2019m afraid we need to revisit the subject \u2014 especially as the most recent of this has made the drumbeat for business-savvy CIOs that much louder.<\/p>\n<p>One source of this need was the case of the dreaded Digital adjectival abuse, also known as \u201cDigital as a Noun.\u201d<\/p>\n<\/div>\n<div>\n<p><a href=\"https:\/\/www.cio.com\/article\/230425\/what-is-digital-transformation-a-necessary-disruption.html\">Digital<\/a> was a big deal back in the pre-COVID era. It matters here because for Digital to work, business leaders needed to be technologists, not just business people.<\/p>\n<p>As business leaders became better technologists, CIOs needed to keep up on the business potential for the various Digital technologies their business leader friends were suddenly asking for.<\/p>\n<p>Another source of confusion was COVID itself, and the discovery it led to on the part of those business executives not already convinced that the entire business ran on IT, and that any area that still relied on manual processes should be presumed incompetent. Rather than insisting on a full-blown ROI to justify automating a function, those relying on manual methods were (or should have been) asked to justify this choice.<\/p>\n<\/div>\n<div>\n<h2 id=\"ai-changes-the-equation\">AI changes the equation<\/h2>\n<p>But as tendentious or tectonic as those shifts might have seemed at the time, AI is raising the now-what-do-I-do? equation to new heights.<\/p>\n<p>That\u2019s because CIOs are now being given a new set of alternatives:<\/p>\n<ul>\n<li>Whether they want to be business people after all;<\/li>\n<li>Whether they should become or remain classical business\/technologists;<\/li>\n<li>Or, should they set their sights on becoming AI business\/technologists.<\/li>\n<\/ul>\n<p>You might have noticed an emerging trend in IT: The proliferation of articles about AI whose content even many tech-savvy CIOs can\u2019t make heads or tails of.<\/p>\n<\/div>\n<div>\n<p>And no, the problem isn\u2019t that their texts include a bunch of unfamiliar <a href=\"https:\/\/www.cio.com\/article\/191262\/most-misused-buzzwords-in-information-technology.html\">buzzwords<\/a>.<\/p>\n<p>Much of the offending content is rooted in unfamiliar concepts, not vocabulary changes.<\/p>\n<p>Or, even more frustrating, the puzzlement sometimes lies in familiar buzzwords whose meaning has changed and become obscure.<\/p>\n<\/div>\n<div>\n<p>So never mind whether CIOs should be business people or technologists. A more challenging question is whether CIOs should be business people, classically tech-savvy people, or AI\/tech-savvy people.<\/p>\n<p>Or some combination of those alternatives.<\/p>\n<p>But wait, there\u2019s a whole other level we need to dig through. That\u2019s because this collection of confusing questions isn\u2019t the starting point. It\u2019s because, as CIO, the questions that matter aren\u2019t about how the CIO engages with the rest of the company as an executive.<\/p>\n<\/div>\n<div>\n<p>It\u2019s how the CIO engages as the company\u2019s highest-level <a href=\"https:\/\/www.cio.com\/article\/276798\/what-is-a-business-analyst-a-key-role-for-business-it-efficiencywhat-is-a-business-analyst-a-key-role-for-business-it-efficiency.html\">business analyst<\/a>.<\/p>\n<h2 id=\"the-cios-changing-roles-and-directives\">The CIO\u2019s changing roles and directives<\/h2>\n<p>With classical IT organizational architectures, a CIO could make sense of all of IT\u2019s slices, dices, and levels, how the pieces fit together to make the business more effective, and how adding and rearranging the pieces could help make the business more effective and competitive.<\/p>\n<p>In the good ol\u2019 days, that is, CIOs could succeed wearing their business analyst haberdashery without having to give up their executive function.<\/p>\n<\/div>\n<div>\n<p>Read the average opinion piece on how AI affects the CIO\u2019s role and you\u2019ll get the same tired back-office-to-front-office recommendations we waded through when Digital was king. But AI isn\u2019t what\u2019s driving that shift, if it even is a shift.<\/p>\n<p>No, here\u2019s what I think the average CIO is in for:<\/p>\n<ul>\n<li><strong>Elevating the business analyst:<\/strong> CIOs need to be smart about AI, but aren\u2019t in a position to make themselves business-analyst-smart about AI. So it\u2019s up to the CIO to give IT\u2019s best business analysts assignments that will make them AI- smart, and to schedule regular debriefings to help the CIO become smart enough.<\/li>\n<li><strong>Become architect-level smart about AI:<\/strong> CIOs should build a <a href=\"https:\/\/www.cio.com\/article\/4185912\/why-agentic-architecture-is-still-so-puzzling.html\">capability-level view of AI<\/a>, collaborating with the whole IT department to gain a realistic understanding of what high-level business capabilities AI does and could bring to the business party.<\/li>\n<li><strong>Adopt the CSO hat on the company\u2019s behalf: <\/strong>No, notchief security officer. Chief skepticism officer: What the company needs the CIO to become is someone able to see through the hype and blather that sets implementation traps and leads to seductive but unachievable transformation programs.<\/li>\n<\/ul>\n<h2 id=\"why-this-matters-more-than-you-might-think\">Why this matters more than you might think<\/h2>\n<p>Once upon a time, one of the hallmarks of well-built IT was simplicity. IT professionals designed and engineered systems they and their colleagues could understand because the systems were designed to be graspable.<\/p>\n<\/div>\n<div>\n<p>Among the many changes AI is bringing to the fore is that AIs don\u2019t need the same level of simplicity, and we can anticipate that AIs won\u2019t be instructed to make their designs human-graspable either.<\/p>\n<p>We already have too many applications in the IT portfolio that are the only repositories of business logic the company has \u2014 the developers and business analysts who supported this business logic retired long ago.<\/p>\n<p>That was the case when simplicity was a design goal.<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<div>\n<div>\n<p><img loading=\"lazy\" decoding=\"async\" data-hero alt=\"Bob Lewis\" src=\"https:\/\/www.cio.com\/wp-content\/uploads\/2026\/07\/801-0-26175700-1784282678-boblewis_crop-100796861-orig.jpg?quality=50&#038;strip=all&#038;w=250\" height=\"250\" width=\"250\">\t\t\t\t\t\t\t\t<\/p>\n<\/p><\/div>\n<div itemscope itemtype=\"https:\/\/schema.org\/Person\">\n<details data-accordion-enabled=\"mobile,desktop\" data-accordion-expanded>\n<summary data-accordion-summary>\n<p><h2>More from this author<\/h2>\n<\/p>\n<\/summary>\n<\/details><\/div>\n<\/p><\/div>\n<div>\n<h2>Show me more<\/h2>\n<\/p><\/div>\n<p>  <\/main><\/p>\n<\/div>\n<p> Yuri Badon <br \/><a href=\"https:\/\/www.cio.com\/article\/4195254\/ai-makes-its-case-against-the-business-savvy-cio.html\" class=\"button purchase\" rel=\"nofollow noopener\" target=\"_blank\">Read More<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Opinion Jul 17, 2026 6 mins Is it time for CIOs to be business people, not technology people, as the pundit class perennially claims? AI tells us no. Once upon a time, there were actual arguments as to whether CIOs should be business people, not technology people. With any luck, these arguments were stomped out<\/p>\n","protected":false},"author":1,"featured_media":924488,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[108960,397],"tags":[151453,6605],"class_list":["post-924487","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business-savvy","category-makes","tag-business-savvy","tag-makes"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts\/924487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/comments?post=924487"}],"version-history":[{"count":0,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts\/924487\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/media\/924488"}],"wp:attachment":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/media?parent=924487"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/categories?post=924487"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/tags?post=924487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}