{"id":899475,"date":"2026-04-16T12:14:44","date_gmt":"2026-04-16T17:14:44","guid":{"rendered":"https:\/\/newsycanuse.com\/index.php\/2026\/04\/16\/bank-of-americas-18000-financial-advisors-just-got-a-new-ai-tool-as-the-company-posts-a-record-quarter\/"},"modified":"2026-04-16T12:14:44","modified_gmt":"2026-04-16T17:14:44","slug":"bank-of-americas-18000-financial-advisors-just-got-a-new-ai-tool-as-the-company-posts-a-record-quarter","status":"publish","type":"post","link":"https:\/\/newsycanuse.com\/index.php\/2026\/04\/16\/bank-of-americas-18000-financial-advisors-just-got-a-new-ai-tool-as-the-company-posts-a-record-quarter\/","title":{"rendered":"Bank of America\u2019s 18,000 financial advisors just got a new AI tool as the company posts a record quarter"},"content":{"rendered":"<p>Good morning. Bank of America posted its strongest earnings in nearly two decades, and CFO Alastair Borthwick says AI is becoming key to the bank\u2019s performance.<\/p>\n<div>\n<p>The bank <a aria-label=\"Go to https:\/\/d1io3yog0oux5.cloudfront.net\/_766a10a531504c97fac133bccd2af8a2\/bankofamerica\/db\/806\/10536\/earnings_release\/The+Press+Release_1Q26.pdf\" href=\"https:\/\/d1io3yog0oux5.cloudfront.net\/_766a10a531504c97fac133bccd2af8a2\/bankofamerica\/db\/806\/10536\/earnings_release\/The+Press+Release_1Q26.pdf\">reported <\/a>on Wednesday that Q1 2026 net income was $8.6 billion, with earnings per share up 25% to $1.11, which is the highest level in almost 20 years. On a media call, Borthwick pointed to AI as an increasingly important driver, highlighting a new internal tool for financial advisors.<\/p>\n<p>The Meeting Journey tool helps advisors prepare for client meetings by pulling together key information. BofA has about 18,000 financial advisors across its <a aria-label=\"Go to https:\/\/fortune.com\/2025\/11\/08\/bank-of-america-ceo-sees-a-huge-opportunity-in-the-u-s-wealth-business-and-ultra-high-net-worth\/\" href=\"https:\/\/fortune.com\/2025\/11\/08\/bank-of-america-ceo-sees-a-huge-opportunity-in-the-u-s-wealth-business-and-ultra-high-net-worth\/\">wealth<\/a> management platform, serving millions of clients, he said. Before meeting with a client, advisors regularly need to update themselves with a wide range of information such as client history, recent activity, and CIO guidance, he explained.\u00a0<\/p>\n<p>The tool searches and consolidates client relationship insights and recent activity into ready-to-use prep materials and, with client consent, acts as an AI notetaker during virtual meetings. It also summarizes meeting decisions and next steps based on those notes. The goal is to cut down hours of manual prep and free advisors to focus on client relationships.<\/p>\n<p>\u201cEfforts like this translate into results,\u201d Borthwick said, pointing to record first-quarter revenue and improved cost control.\u00a0<\/p>\n<p>Preparing for meetings once meant pulling data from multiple systems; now much of that work is automated, he said. \u201cNot necessarily the judgment\u2014that can be human,\u201d Borthwick added. The bank invests around $13.5 billion annually in technology, including approximately $4 billion on new initiatives like AI.<\/p>\n<p>More broadly, BofA\u2019s strong quarter was driven by several factors: <br \/>\u2014Net interest income rose 9% to $15.9 billion as loan and deposit growth accelerated.<br \/>\u2014Trading revenue hit $6.3 billion\u2014its best in roughly 15 years\u2014boosted by a record high 30% jump in equities.<br \/>\u2014Investment banking fees climbed 21% to $1.8 billion on a solid M&#038;A market.<br \/>\u2014Asset management fees grew 15% to $4.2 billion.<br \/>\u2014Productivity gains, including from AI, helped the company maintain cost discipline and\u00a0improve\u00a0its\u00a0efficiency ratio by 170 basis points\u00a0to 61%.\u00a0<\/p>\n<p>With revenues outpacing expenses, BofA achieved its third consecutive quarter of operating leverage at 2.9%.\u00a0This week, Morningstar raised its fair value estimate for BofA to $65 per share, up from $58.<\/p>\n<p>Amid ongoing uncertainty around geopolitics, rates, and credit, Borthwick said the bank\u2019s data shows a resilient U.S. consumer. Unemployment remains at around 4.3%, supporting spending, while a recent rise in gas outlays hasn\u2019t materially changed the broader picture, he said. \u201cYou can see that in our asset quality,\u201d he added.<\/p>\n<p><strong>Sheryl<\/strong>\u00a0<strong>Estrada<\/strong><br \/><a aria-label=\"Go to mailto:sheryl.estrada@fortune.com\" target=\"_blank\" rel=\"noreferrer noopener\" href=\"http:\/\/fortune.com\/mailto:sh************@*****ne.com\" data-original-string=\"U0gINQl73rPcWAYsh3IbuQ==7f4RWEryh32kP8nfEkPwlJsJzpWDyVS8zSTuIajhukXtAs=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span \n                data-original-string='4EeFPHMDvxHlXfY6nH33iQ==7f4uJxKuzuZT42TlCQ1bUK8SYw99hn7dww6tYthlBOEYcw='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>sh<span class=\"apbct-blur\">************<\/span>@<span class=\"apbct-blur\">*****<\/span>ne.com<\/span><\/a><\/p>\n<h3>Leaderboard<\/h3>\n<p><b>Christopher Filiaggi<\/b> was appointed interim CFO of <a aria-label=\"Go to https:\/\/www.businesswire.com\/news\/home\/20260415229173\/en\/Corebridge-Financial-Names-Christopher-Filiaggi-as-Interim-Chief-Financial-Officer\" href=\"https:\/\/www.businesswire.com\/news\/home\/20260415229173\/en\/Corebridge-Financial-Names-Christopher-Filiaggi-as-Interim-Chief-Financial-Officer\">Corebridge Financial, Inc.<\/a> (NYSE: CRBG), effective April 24. Filiaggi, chief accounting officer of Corebridge since 2023, will serve as interim CFO while the company prepares for its planned merger with Equitable Holdings, Inc. This appointment follows the previously announced transition of CFO Elias Habayeb. Prior to his current role, Filiaggi held finance leadership positions with Corebridge and American International Group, Inc.<\/p>\n<p><b>Sean McCabe<\/b> was appointed CFO of <a aria-label=\"Go to https:\/\/www.prnewswire.com\/news-releases\/cineverse-names-sean-mccabe-cfo-302743741.html\" href=\"https:\/\/www.prnewswire.com\/news-releases\/cineverse-names-sean-mccabe-cfo-302743741.html\">Cineverse<\/a>, an entertainment technology company (Nasdaq: CNVS), effective April 20. He succeeds Mark Lindsey, with whom the company is in discussions to transition into a senior financial consulting role. McCabe previously served as VP and corporate controller at Cineverse in 2023 and 2024. He returns from Freestar, an ad-tech company, where he led accounting and finance teams and worked on mergers and acquisitions, treasury, and capital structure optimization. Before joining Freestar and Cineverse, McCabe held controller positions at Jukin Media, Fulgent Genetics, and National Grid.<\/p>\n<h3>Big Deal<\/h3>\n<p><span>BridgeWise&#8217;s inaugural \u201c<\/span><a aria-label=\"Go to https:\/\/bridgewise.com\/press\/78-now-use-ai-for-investment-information-bridgewise-global-study-finds\/\" href=\"https:\/\/bridgewise.com\/press\/78-now-use-ai-for-investment-information-bridgewise-global-study-finds\/\"><span>State of AI for Wealth in 2026<\/span><\/a><span>\u201d report finds that 78% of respondents globally are using AI tools for investment-related queries, with nearly half (45.7%) emerging as power users, consulting AI &#8220;always&#8221; or &#8220;often&#8221; when seeking investment information. The global study is based on 2,100 respondents across 19 countries.<\/span><\/p>\n<p><span>The report also introduces a Global Wealth AI Optimism Index, a proprietary benchmark that evaluates the 19 included countries through four weighted pillars: adoption (AI usage frequency), confidence (trust in AI accuracy), edge (perceived competitive advantage when using AI for investing), and momentum (intent to replace traditional investment research with AI).<\/span><\/p>\n<h3>Going deeper<\/h3>\n<p>&#8220;From wool sneakers to GPUs: Allbirds\u2019 desperate AI pivot and 600% stock surge, explained&#8221; is a <a aria-label=\"Go to https:\/\/www.fortune.com\/2026\/04\/15\/allbirds-newbirdai-ai-company-pivot\/\" href=\"https:\/\/www.fortune.com\/2026\/04\/15\/allbirds-newbirdai-ai-company-pivot\/\"><i>Fortune<\/i> article<\/a> by Phil Wahba.<\/p>\n<p>On Wednesday, Allbirds, a sustainable footwear brand, \u201cannounced that it had secured $50 million in financing to turn itself into a tech company with a &#8216;long-term vision to become a fully integrated GPU-as-a-service (GPUaaS) and AI-native cloud solutions provider&#8217; and that it would change its name to NewBird AI,\u201d Wahba writes. You can <a aria-label=\"Go to https:\/\/www.fortune.com\/2026\/04\/15\/allbirds-newbirdai-ai-company-pivot\/\" href=\"https:\/\/www.fortune.com\/2026\/04\/15\/allbirds-newbirdai-ai-company-pivot\/\">read more here<\/a>.<\/p>\n<h3>Overheard<\/h3>\n<p><b>&#8220;When people understand how their work drives the company\u2019s value, they act like owners: they innovate, they solve problems, and they stay.&#8221;<\/b><\/p>\n<p>\u2014Vicente Reynal, chairman, president, and CEO of Ingersoll Rand, writes in a <a aria-label=\"Go to https:\/\/www.fortune.com\/2026\/04\/11\/ingersoll-rand-ceo-lesson-giving-employees-share-ownership\/\" href=\"https:\/\/www.fortune.com\/2026\/04\/11\/ingersoll-rand-ceo-lesson-giving-employees-share-ownership\/\"><i>Fortune<\/i> opinion piece<\/a> titled &#8220;Here\u2019s how employee ownership helped drive more than 8x enterprise value growth.&#8221;<\/p>\n<\/div>\n<p><a href=\"https:\/\/fortune.com\/2026\/04\/16\/bank-of-america-18000-financial-advisors-new-ai-tool-company-record-quarter\/\" class=\"button purchase\" rel=\"nofollow noopener\" target=\"_blank\">Read More<\/a><br \/>\n Sheryl Estrada<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Good morning. Bank of America posted its strongest earnings in nearly two decades, and CFO Alastair Borthwick says AI is becoming key to the bank\u2019s performance. The bank reported on Wednesday that Q1 2026 net income was $8.6 billion, with earnings per share up 25% to $1.11, which is the highest level in almost 20<\/p>\n","protected":false},"author":1,"featured_media":899476,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[282,534],"tags":[],"class_list":["post-899475","post","type-post","status-publish","format-standard","has-post-thumbnail","category-americas","category-financial"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts\/899475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/comments?post=899475"}],"version-history":[{"count":0,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts\/899475\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/media\/899476"}],"wp:attachment":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/media?parent=899475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/categories?post=899475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/tags?post=899475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}