{"id":894134,"date":"2026-03-25T03:12:16","date_gmt":"2026-03-25T08:12:16","guid":{"rendered":"https:\/\/newsycanuse.com\/index.php\/2026\/03\/25\/hsbc-gets-its-first-artificial-intelligence-chief\/"},"modified":"2026-03-25T03:12:16","modified_gmt":"2026-03-25T08:12:16","slug":"hsbc-gets-its-first-artificial-intelligence-chief","status":"publish","type":"post","link":"https:\/\/newsycanuse.com\/index.php\/2026\/03\/25\/hsbc-gets-its-first-artificial-intelligence-chief\/","title":{"rendered":"HSBC gets its first artificial intelligence chief"},"content":{"rendered":"<div id=\"content-header\">\n<h2>UK bank appoints its first executive position dedicated to artificial intelligence as the technology embeds across the sector<\/h2>\n<\/div>\n<div id=\"content-center\">\n<ul>\n<li><i data-icon=\"1\"><\/i><\/li>\n<li><i data-icon=\"2\"><\/i><\/li>\n<\/ul>\n<div id=\"contributors-block\">\n<p><img decoding=\"async\" src=\"https:\/\/cdn.ttgtmedia.com\/rms\/computerweekly\/Karl-Flinders-profile-pic-2022-140x180px.jpg\" alt=\"Karl Flinders\">\n\t\t\t\t\t<\/p>\n<p><span>By<\/span><\/p>\n<ul>\n<li>\n\t\t\t\t\t<a href=\"https:\/\/www.techtarget.com\/contributor\/Karl-Flinders\">Karl Flinders,<\/a><br \/>\n\t\t\t\t\t\t<span>Chief reporter and senior editor EMEA<\/span>\n\t\t\t\t\t\t<\/li>\n<\/ul>\n<p>\n\tPublished: <span>24 Mar 2026 16:30<\/span>\n<\/p>\n<\/div>\n<section id=\"content-body\">\n<p>HSBC has named its first chief <a href=\"https:\/\/www.computerweekly.com\/news\/366638913\/Artificial-intelligence-now-finance-sectors-connective-tissue\">artificial intelligence<\/a> (AI) officer as the UK high street giant plans to embed the technology across the company.<\/p>\n<p>David Rice, who has worked at HSBC for 19 years, moves from his role as chief operating officer at the bank\u2019s corporate and institutional bank to the position for 1 April.<\/p>\n<p>As banks put AI at the centre of their plans going forward, the technology is receiving a seat alongside to executives.<\/p>\n<p>Georges Elhedery, group CEO of HSBC, said AI plays a key role in enabling staff to create what customers want.<\/p>\n<p>\u201cOur ambition here is simple \u2013 we will empower our colleagues to use AI to create a personalised experience for each customer, deliver it safely, in real time and at scale, while keeping human judgement, decision-making and accountability at the core,\u201d he said.<\/p>\n<p>Rice, in his role, will help the bank reach this ambition, added the bank chief.<\/p>\n<p>\u201cOur customers increasingly expect their bank to deliver services uniquely aligned to their specific needs, and fast,\u201d he said. \u201cThat\u2019s why we\u2019re building a bank that is designed for the future.\u201d<\/p>\n<section data-menu-title=\"Deploying AI at scale\">\n<h2><i data-icon=\"1\"><\/i>Deploying AI at scale<\/h2>\n<p>HSBC also said it was expanding the remit of chief technology officer Mario Shamtani to strengthen the foundations to deploy AI at scale. \u201cThis includes modernising core platforms, building a central AI platform colleagues can use to access a range of models, and leading key strategic partnerships,\u201d said the bank.<\/p>\n<p>In his LinkedIn profile, Rise states: \u201cI am dedicated to harnessing the power of emerging technologies to shape the future of banking and drive innovation in this exciting era of AI and quantum computing.\u201d<\/p>\n<p>According to Evident\u2019s <a href=\"https:\/\/evidentinsights.com\/ai-index\/\">banking AI adoption index<\/a>, which tracks financial services AI adoption, HSBC was the only UK bank in the top 10.<\/p>\n<p>Evident CEO\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Alexandra_Mousavizadeh\">Alexandra Mousavizadeh<\/a>\u00a0said UK banks need to be more like\u00a0<a href=\"https:\/\/www.techtarget.com\/whatis\/definition\/Big-Tech\">Big Tech<\/a>\u00a0when it comes to their AI adoption if they are to catch up with their US counterparts.<\/p>\n<p>Talent is key in being able to do this, she told Computer Weekly. \u201cAs we all know, there\u2019s a\u00a0<a href=\"https:\/\/www.computerweekly.com\/news\/366630020\/Zopa-Bank-seeks-partners-to-form-AI-skills-coalition\">war on talent<\/a>, and that\u2019s intensifying as the race for\u00a0<a href=\"https:\/\/www.computerweekly.com\/news\/366627053\/Enterprise-AI-adoption-moving-beyond-experimentation\">enterprise AI adoption<\/a> increases,\u201d she said.<\/p>\n<p>\u201cYour talent is your destiny,\u201d added Mousavizadeh. \u201cThat\u2019s always been true, but I think for now it\u2019s even more true because we\u2019re in this pivot moment, where there\u2019s been a couple of years of experimentation and testing with use cases being implemented, but it\u2019s very surface-level.\u201d<\/p>\n<p>Banking AI leaders in the UK will be eagerly awaiting the outcome of the Financial Conduct Authority review of the potential long-term impacts of AI after the regulator warns the financial services sector faces the prospect of \u201cnon-human intelligence surpassing human reasoning\u201d.<\/p>\n<p><a href=\"https:\/\/www.fca.org.uk\/publications\/calls-input\/review-long-term-impact-ai-retail-financial-services-mills-review\">The Mills Review<\/a>, as it is known, will focus on what impact AI could have on consumers, finance firms and regulators in the future.<\/p>\n<p>The FCA\u2019s announcement quickly followed a\u00a0<a href=\"https:\/\/www.computerweekly.com\/news\/366637516\/Financial-regulators-exposing-public-to-potential-serious-harm-due-to-AI-positions\">Treasury Committee warning<\/a> last week that financial regulators\u2019 current approach to AI is exposing the UK public and the country\u2019s financial system \u201cto potential serious harm\u201d.<\/p>\n<\/section>\n<\/section>\n<\/div>\n<p><a href=\"https:\/\/www.computerweekly.com\/news\/366640627\/HSBC-gets-its-first-artificial-intelligence-chief\" class=\"button purchase\" rel=\"nofollow noopener\" target=\"_blank\">Read More<\/a><br \/>\n Yuri Kucera<\/p>\n","protected":false},"excerpt":{"rendered":"<p>UK bank appoints its first executive position dedicated to artificial intelligence as the technology embeds across the sector By Karl Flinders, Chief reporter and senior editor EMEA Published: 24 Mar 2026 16:30 HSBC has named its first chief artificial intelligence (AI) officer as the UK high street giant plans to embed the technology across the<\/p>\n","protected":false},"author":1,"featured_media":894135,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25029,673,46],"tags":[],"class_list":{"0":"post-894134","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial","8":"category-first","9":"category-technology"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts\/894134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/comments?post=894134"}],"version-history":[{"count":0,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts\/894134\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/media\/894135"}],"wp:attachment":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/media?parent=894134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/categories?post=894134"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/tags?post=894134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}