{"id":822256,"date":"2025-01-26T12:13:31","date_gmt":"2025-01-26T18:13:31","guid":{"rendered":"https:\/\/newsycanuse.com\/index.php\/2025\/01\/26\/some-youtube-premium-users-are-seeing-ads-but-youtube-says-they-shouldnt-be\/"},"modified":"2025-01-26T12:13:31","modified_gmt":"2025-01-26T18:13:31","slug":"some-youtube-premium-users-are-seeing-ads-but-youtube-says-they-shouldnt-be","status":"publish","type":"post","link":"https:\/\/newsycanuse.com\/index.php\/2025\/01\/26\/some-youtube-premium-users-are-seeing-ads-but-youtube-says-they-shouldnt-be\/","title":{"rendered":"Some YouTube Premium users are seeing ads, but YouTube says they shouldn\u2019t be"},"content":{"rendered":"
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Over the past few weeks, a handful of reports have surfaced regarding ads being shown for YouTube Premium subscribers, with one users sharing a support email that supposedly confirmed it was on purpose. YouTube, though, says Premium subscribers shouldn\u2019t be seeing ads.<\/p>\n

While YouTube Premium brings a variety of perks as a part of its monthly subscription, the biggest appeal comes from removing ads from videos. Pre-roll and mid-roll ads that support creators and the site are removed, with the cost of the monthly subscription contributing towards paying the various channels a viewer is watching. <\/p>\n

However, it doesn\u2019t take much digging to see quite a few recent reports of users who have been seeing ads even though they are Premium subscribers. These ads take on a variety of forms, including pre\/mid-roll<\/a>, as well as ads in the Home feed<\/a>. One particular example<\/a> has been making the rounds as of late from Germany. Notably, Google has been testing \u201cPremium Lite\u201d in Germany<\/a>, where some ads still shown, and it\u2019s not mentioned if the user here is on that plan or the full Premium.<\/p>\n

Another Reddit thread shows an email<\/a> from YouTube support where one subscriber was told that \u201cpromotional ads can sometimes appear for specific partnerships or limited-time offers,\u201d in this case referring to the viewer\u2019s experience of seeing an ad for YouTube TV\u2019s NFL Sunday Ticket package. The support representative said this \u201ccould be due to a variety of reasons, such as your location, your viewing history, or a specific marketing campaign.\u201d<\/p>\n

When reached for comment, YouTube representatives told 9to5Google <\/em>that it\u2019s unclear exactly what\u2019s happening in this specific case without additional information, but confirmed that YouTube Premium subscribers should not be shown any pre\/mid-roll ads and should contact support if it does happen, pointing out that Premium subscribers may get \u201cexclusive access\u201d to rewards on the benefits page<\/a>, but not in the videos themselves.<\/p>\n

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We occasionally offer YouTube Premium subscribers with exclusive access to a variety of rewards through our trusted partners \u2013 which can be found on their benefits page. YouTube Premium subscribers should not be shown any pre- or mid-roll ads and should contact support if this does happen.<\/strong><\/p>\n<\/blockquote>\n

More on YouTube:<\/h2>\n