{"id":814135,"date":"2024-12-23T01:21:54","date_gmt":"2024-12-23T07:21:54","guid":{"rendered":"https:\/\/newsycanuse.com\/index.php\/2024\/12\/23\/more-than-100-australians-stranded-on-spectrum-of-the-seas-cruise-ship-in-japan\/"},"modified":"2024-12-23T01:21:54","modified_gmt":"2024-12-23T07:21:54","slug":"more-than-100-australians-stranded-on-spectrum-of-the-seas-cruise-ship-in-japan","status":"publish","type":"post","link":"https:\/\/newsycanuse.com\/index.php\/2024\/12\/23\/more-than-100-australians-stranded-on-spectrum-of-the-seas-cruise-ship-in-japan\/","title":{"rendered":"More than 100 Australians stranded on Spectrum of the Seas cruise ship in Japan"},"content":{"rendered":"<div id=\"ArticleContent\">\n<p>Australian passengers trapped on a broken-down cruise ship in <a data-link-type=\"article-inline\" target=\"_blank\" href=\"https:\/\/7news.com.au\/news\/japan\">Japan<\/a> say they are being kept on board without access to their passports.<\/p>\n<p>The Spectrum of the Seas is moored in Yokohama for what Royal Caribbean called \u201cunplanned maintenance\u201d.<\/p>\n<p><strong>WATCH THE VIDEO ABOVE: Aussies among thousands stuck on cruise ship in Japan.<\/strong><\/p>\n<p><span>Know the news with the 7NEWS app: <a href=\"https:\/\/7news.com.au\/app?utm_source=7NEWS&#038;utm_medium=contextual-link-app&#038;utm_campaign=7news-app\" target=\"_blank\">Download today <img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/7news.com.au\/static\/media\/right-red-arrow.92bca5db.svg\" alt=\"Download today\" height=\"14\" width=\"20\"><\/a><\/span><\/p>\n<p>It was meant to have departed two days ago, with the delay throwing the itineraries of the 111 Australians on board out the window.<\/p>\n<p>Steve and Karen Dermietzel told 7NEWS their passports are with the crew and they are not allowed off.<\/p>\n<p>\u201cThey won\u2019t allow us onto the Japanese land. It\u2019s weird because in the last 16 days we\u2019ve been on Japanese land on five different occasions,\u201d Steve said.<\/p>\n<figure><picture><source data-ratio=\"16:9\" media=\"(min-width: 0px)\"  ><img decoding=\"async\" src=\"https:\/\/images.7news.com.au\/publication\/C-16686242\/1dcbbeeb541437491c7beffc93447b67e171071a.jpg?imwidth=650&#038;impolicy=sevennews_v2\" alt=\"Thousands of travellers are stuck on a broken-down ship in Japan.\"><\/picture><figcaption><span><span>Thousands of travellers are stuck on a broken-down ship in Japan.<\/span><span> Credit: 7NEWS<\/span><\/span><\/figcaption><\/figure>\n<figure><picture><source data-ratio=\"16:9\" media=\"(min-width: 0px)\"  ><img decoding=\"async\" src=\"https:\/\/images.7news.com.au\/publication\/C-16686242\/041475f7096ba59f5e2567acbad1e297bbe2aa68.jpg?imwidth=650&#038;impolicy=sevennews_v2\" alt=\"Australians Steve and Karen Dermietzel say there has been a lack of communication from cruise organisers.\"><\/picture><figcaption><span><span>Australians Steve and Karen Dermietzel say there has been a lack of communication from cruise organisers.<\/span><span> Credit: 7NEWS<\/span><\/span><\/figcaption><\/figure>\n<p>The seven-day cruise launched in Shanghai last weekend, stopping at ports in Kobe, Osaka and Yokohama.<\/p>\n<p>The vessel \u2014 which is also carrying 3500 Chinese tourists, 60 Americans, and some from Great Britain \u2014 was due to return to Shanghai on Saturday but will not get there until Monday.<\/p>\n<p>The Dermietzels said travellers had been frustrated by a lack of communication from the cruise operation.<\/p>\n<p>\u201cThey don\u2019t give us enough information though, and they blame Royal Caribbean saying it\u2019s being handled by head office and therefore due to US time, there\u2019s a time-(lag) as well,\u201d Karen said.<\/p>\n<p>The company has offered $600 per passenger to re-book disrupted travel.<\/p>\n<p>The Dermietzels say that is not enough to cover their costs, but they are backed by insurance.<\/p>\n<figure><picture><source data-ratio=\"16:9\" media=\"(min-width: 0px)\"  ><img decoding=\"async\" src=\"https:\/\/images.7news.com.au\/publication\/C-16686242\/1e1f3e11939a3480ac4079db6e4646e2bccd93f2.jpg?imwidth=650&#038;impolicy=sevennews_v2\" alt=\"The vessel\u00a0was due to return to Shanghai on Saturday but will not get there until Monday.\"><\/picture><figcaption><span><span>The vessel\u00a0was due to return to Shanghai on Saturday but will not get there until Monday.<\/span><span> Credit: 7NEWS<\/span><\/span><\/figcaption><\/figure>\n<figure><picture><source data-ratio=\"16:9\" media=\"(min-width: 0px)\"  ><img decoding=\"async\" src=\"https:\/\/images.7news.com.au\/publication\/C-16686242\/30a9c9366dbd106454e990656610984cefc25c84.jpg?imwidth=650&#038;impolicy=sevennews_v2\" alt=\"Passengers say they have no access to their passports.\"><\/picture><figcaption><span><span>Passengers say they have no access to their passports.<\/span><span> Credit: 7NEWS<\/span><\/span><\/figcaption><\/figure>\n<p>A spokesperson for the Royal Caribbean said it was sorry for the delay.<\/p>\n<p>\u201cWe apologise to our guests for the inconvenience and are communicating with our guests directly,\u201d the rep said.<\/p>\n<p>The Department of Foreign Affairs and Trade said it was aware a number of Australians were travelling on the vessel which was delayed by \u201cunscheduled repairs\u201d.<\/p>\n<\/div>\n<p> Blake Johnson <br \/><a href=\"https:\/\/7news.com.au\/news\/more-than-100-australians-stranded-on-spectrum-of-the-seas-cruise-ship-in-japan-c-16686242\" class=\"button purchase\" rel=\"nofollow noopener\" target=\"_blank\">Read More<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Australian passengers trapped on a broken-down cruise ship in Japan say they are being kept on board without access to their passports. The Spectrum of the Seas is moored in Yokohama for what Royal Caribbean called \u201cunplanned maintenance\u201d. WATCH THE VIDEO ABOVE: Aussies among thousands stuck on cruise ship in Japan. Know the news with<\/p>\n","protected":false},"author":1,"featured_media":814136,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30972,2443],"tags":[43384,12101],"class_list":{"0":"post-814135","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-australians","8":"category-stranded","9":"tag-australians","10":"tag-stranded"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts\/814135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/comments?post=814135"}],"version-history":[{"count":0,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts\/814135\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/media\/814136"}],"wp:attachment":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/media?parent=814135"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/categories?post=814135"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/tags?post=814135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}