{"id":628368,"date":"2023-04-12T09:49:43","date_gmt":"2023-04-12T14:49:43","guid":{"rendered":"https:\/\/news.sellorbuyhomefast.com\/index.php\/2023\/04\/12\/controversial-fujitsu-contract-with-post-office-extended-after-technical-challenges-moving-to-cloud\/"},"modified":"2023-04-12T09:49:43","modified_gmt":"2023-04-12T14:49:43","slug":"controversial-fujitsu-contract-with-post-office-extended-after-technical-challenges-moving-to-cloud","status":"publish","type":"post","link":"https:\/\/newsycanuse.com\/index.php\/2023\/04\/12\/controversial-fujitsu-contract-with-post-office-extended-after-technical-challenges-moving-to-cloud\/","title":{"rendered":"Controversial Fujitsu contract with Post Office extended after technical challenges moving to cloud"},"content":{"rendered":"<div id=\"content-header\">\n<h2>The Post Office has extended a contract with Fujitsu after being unable to resolve technical issues related to migrating its IT to the cloud<\/h2>\n<\/div>\n<div id=\"content-center\">\n<ul>\n<li><i data-icon=\"1\"><\/i><\/li>\n<li><i data-icon=\"2\"><\/i><\/li>\n<\/ul>\n<div id=\"contributors-block\">\n<p><img decoding=\"async\" src=\"https:\/\/cdn.ttgtmedia.com\/rms\/computerweekly\/Karl-Flinders-profile-pic-2022-140x180px.jpg\" alt=\"Karl Flinders\">\n\t\t\t\t\t<\/p>\n<p><span>By<\/span><\/p>\n<ul>\n<li>\n\t\t\t\t\t<a href=\"https:\/\/www.techtarget.com\/contributor\/Karl-Flinders\">Karl Flinders,<\/a><br \/>\n\t\t\t\t\t\t<span>Chief reporter and senior editor EMEA<\/span>\n\t\t\t\t\t\t<\/li>\n<\/ul>\n<p>\n\tPublished: <span>11 Apr 2023 11:32<\/span>\n<\/p>\n<\/div>\n<section id=\"content-body\">\n<p>The Post Office will pay \u00a316.5m to extend a contract with Fujitsu after fundamental technical challenges meant its planned migration to the cloud could not be completed in time.<\/p>\n<p>In 2021, the Post Office <a href=\"https:\/\/www.computerweekly.com\/news\/252499045\/Post-Office-Horizon-contract-extension-is-part-of-project-to-bring-Fujitsu-work-in-house\">extended its IT services contract with Fujitsu<\/a> while it prepared to migrate IT from the supplier to another, as yet unspecified, supplier or bring it in-house.<\/p>\n<p>While this extension took the contract, which began in 1999, to March 2024, the datacentre operations and central network services part of the contract was expected to expire at the end of last month \u2013 a year earlier.<\/p>\n<p>But technical challenges in moving to a cloud service provider have forced the Post Office to delay until the end of March 2024.<\/p>\n<p>The contract award notice said: \u201cThe programme to transfer the services to a new cloud provider created fundamental technical challenges that [the Post Office] could not economically and technically overcome, and the business has taken the decision to pivot back to the Fujitsu provided Horizon datacentres until the successful transfer of services out of Horizon and into its replacement New Branch IT (NBIT).\u201d<\/p>\n<p>A Post Office spokesperson added: \u201cWe are continuing to make improvements to Horizon and our current systems, as well as ensuring safeguards and stability for the significant planned changes ahead. We have therefore made contract changes with Fujitsu which will apply to 31<sup>st<\/sup> March 2024.\u201d<br \/>\n <u5:p><\/u5:p><\/p>\n<p>\n <u5:p><br \/>\n  The Horizon contract \u2013 and the retail and accounting system at its core \u2013 led to hundreds of subpostmasters being prosecuted for financial crimes, such as theft and false accounting, based on evidence from the IT system. In what has been called one of the biggest miscarriages of justice in UK history, more than 700 subpostmasters were prosecuted for crimes including theft and false accounting, based on evidence from the flawed Horizon system.<br \/>\n <\/u5:p><\/p>\n<p>Some subpostmasters were sent to jail and many were made bankrupt after being blamed for unexplained losses. A <a href=\"https:\/\/www.computerweekly.com\/news\/252475611\/Subpostmasters-proved-right-on-IT-system-failures-as-calls-for-full-public-inquiry-mount\">High Court case in 2019 proved that the Horizon system contained errors<\/a> that could have caused unexplained losses.<\/p>\n<p>A total of 86 convicted former subpostmasters have <a href=\"https:\/\/www.computerweekly.com\/news\/252499723\/Post-Office-scandal-victims-have-criminal-convictions-overturned-in-Court-of-Appeal\">had their convictions overturned<\/a> so far, with more expected.<\/p>\n<p>In 2009,\u00a0<a href=\"https:\/\/www.computerweekly.com\/news\/2240089230\/Bankruptcy-prosecution-and-disrupted-livelihoods-Postmasters-tell-their-story\">Computer Weekly told the stories of seven subpostmasters<\/a>\u00a0affected by the losses, which led to many more who had suffered losses coming forward\u00a0<em>(<a href=\"http:\/\/www.computerweekly.com\/#timeline\">see timeline below for Computer\u00a0Weekly coverage since 2009<\/a>)<\/em>.<\/p>\n<p>The controversy is <a href=\"https:\/\/www.computerweekly.com\/news\/252512010\/Post-Office-received-1bn-taxpayer-subsidy-last-year-as-part-of-IT-scandal-compensation\">set to cost UK taxpayers more than \u00a31bn<\/a> after the government agreed to bail the Post Office out and pay compensation to victims of the scandal. No senior officials at the Post Office have been held to account.<\/p>\n<p>Fujitsu has so far avoided any sanctions for its part in covering up IT problems that caused phantom losses that subpostmasters were blamed and published for.<\/p>\n<p>On the contrary, the Japanese IT giant has continued to be awarded lucrative contracts by the UK government.<\/p>\n<p>Last year, <a href=\"https:\/\/www.computerweekly.com\/news\/252526537\/New-minister-asked-to-pause-Fujitsu-government-contracts\">Fujitsu was awarded IT services contracts<\/a> by the Home Office, HM Revenue &#038; Customs (HMRC) and the Foreign, Commonwealth &#038; Development Office (FCDO). It will\u00a0<a href=\"https:\/\/urldefense.proofpoint.com\/v2\/url?u=https-3A__www.ukauthority.com_articles_hmrc-2Dto-2Dclose-2Drcdts-2Dtechnology-2Dservices-2Dprovider_&#038;d=DwMFaQ&#038;c=tEbGsWWjqkBSpaWdXc_mdMSanI1bDu-FKXiKGCfVmPM&#038;r=OMSFjQuAVjHukdzo7QG3EWJo9ArmTe253Ok8XiU33bE&#038;m=zNxR4Bw6TgN07102q0Gnrc28LUECLzRawuQlcc2Pb5FiGkVh82MiBihvxuG3yQw2&#038;s=Kz3_2qBUmZVufdFNzHDBoIks8m5EeIwaGOPkZHie2dg&#038;e=\">be paid \u00a3250m by HMRC<\/a>\u00a0to replace an in-house service, while the FCDO has contracted it to provide networking and communications services in\u00a0<a href=\"https:\/\/urldefense.proofpoint.com\/v2\/url?u=https-3A__bidstats.uk_tenders_2022_W13_771883016&#038;d=DwMFaQ&#038;c=tEbGsWWjqkBSpaWdXc_mdMSanI1bDu-FKXiKGCfVmPM&#038;r=OMSFjQuAVjHukdzo7QG3EWJo9ArmTe253Ok8XiU33bE&#038;m=zNxR4Bw6TgN07102q0Gnrc28LUECLzRawuQlcc2Pb5FiGkVh82MiBihvxuG3yQw2&#038;s=W_IxcMg1kBizsJptc-_C4qIS_8mnZsf-0tUHRYc8BVY&#038;e=\">a deal worth \u00a3184m<\/a>, and the Home Office is paying Fujitsu \u00a348m to support the technology underpinning the Police National Database.<\/p>\n<\/section>\n<section id=\"DigDeeperSplash\">\n<h4>\n\t\t\t<i data-icon=\"m\"><\/i>Read more on IT suppliers<\/h4>\n<ul>\n<li><a id=\"DigDeeperItem-1\" href=\"https:\/\/www.computerweekly.com\/news\/365534956\/CCRC-says-door-open-for-more-reviews-of-subpostmaster-convictions\"><br \/>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cdn.ttgtmedia.com\/visuals\/ComputerWeekly\/Hero Images\/Royal-Courts-of-Justice-London-Getty_searchsitetablet_520X173.jpg\" srcset=\"https:\/\/cdn.ttgtmedia.com\/visuals\/ComputerWeekly\/Hero%20Images\/Royal-Courts-of-Justice-London-Getty_searchsitetablet_520X173.jpg 960w,https:\/\/cdn.ttgtmedia.com\/visuals\/ComputerWeekly\/Hero%20Images\/Royal-Courts-of-Justice-London-Getty.jpg 1280w\" alt ><\/p>\n<h5>CCRC says \u2018door open\u2019 for more reviews of subpostmaster convictions<\/h5>\n<div>\n<p><img decoding=\"async\" src=\"https:\/\/cdn.ttgtmedia.com\/rms\/computerweekly\/Karl-Flinders-profile-pic-2022-140x180px.jpg\" alt=\"KarlFlinders\">\n\t\t\t\t\t\t\t\t\t<\/p>\n<p><span>By: <span>Karl\u00a0Flinders<\/span><\/span>\n\t\t\t\t\t\t\t<\/p>\n<\/div>\n<p>\t\t\t\t<\/a><\/li>\n<li><a id=\"DigDeeperItem-2\" href=\"https:\/\/www.computerweekly.com\/news\/365532477\/Subpostmaster-demands-names-of-Post-Office-executives-who-crushed-him-to-suffocate-truth\"><br \/>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cdn.ttgtmedia.com\/visuals\/ComputerWeekly\/HeroImages\/files-documents-classified-secret-elnavegante-adobe_searchsitetablet_520X173.jpg\" srcset=\"https:\/\/cdn.ttgtmedia.com\/visuals\/ComputerWeekly\/HeroImages\/files-documents-classified-secret-elnavegante-adobe_searchsitetablet_520X173.jpg 960w,https:\/\/cdn.ttgtmedia.com\/visuals\/ComputerWeekly\/HeroImages\/files-documents-classified-secret-elnavegante-adobe.jpg 1280w\" alt ><\/p>\n<h5>Subpostmaster demands names of Post Office executives who crushed him to suffocate truth<\/h5>\n<div>\n<p><img decoding=\"async\" src=\"https:\/\/cdn.ttgtmedia.com\/rms\/computerweekly\/Karl-Flinders-profile-pic-2022-140x180px.jpg\" alt=\"KarlFlinders\">\n\t\t\t\t\t\t\t\t\t<\/p>\n<p><span>By: <span>Karl\u00a0Flinders<\/span><\/span>\n\t\t\t\t\t\t\t<\/p>\n<\/div>\n<p>\t\t\t\t<\/a><\/li>\n<li><a id=\"DigDeeperItem-3\" href=\"https:\/\/www.computerweekly.com\/news\/365532063\/IT-worker-evidence-reveals-a-toxic-Post-Office-IT-helpdesk-that-discriminated-against-subpostmasters\"><br \/>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cdn.ttgtmedia.com\/visuals\/German\/article\/IT-help-desk-adobe_searchsitetablet_520X173.jpg\" srcset=\"https:\/\/cdn.ttgtmedia.com\/visuals\/German\/article\/IT-help-desk-adobe_searchsitetablet_520X173.jpg 960w,https:\/\/cdn.ttgtmedia.com\/visuals\/German\/article\/IT-help-desk-adobe.jpg 1280w\" alt ><\/p>\n<h5>IT worker evidence reveals a toxic Post Office IT helpdesk that discriminated against subpostmasters<\/h5>\n<div>\n<p><img decoding=\"async\" src=\"https:\/\/cdn.ttgtmedia.com\/rms\/computerweekly\/Karl-Flinders-profile-pic-2022-140x180px.jpg\" alt=\"KarlFlinders\">\n\t\t\t\t\t\t\t\t\t<\/p>\n<p><span>By: <span>Karl\u00a0Flinders<\/span><\/span>\n\t\t\t\t\t\t\t<\/p>\n<\/div>\n<p>\t\t\t\t<\/a><\/li>\n<li><a id=\"DigDeeperItem-4\" href=\"https:\/\/www.computerweekly.com\/news\/365531937\/Post-Offices-most-senior-executives-hushed-up-Horizon-errors-public-inquiry-told\"><br \/>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cdn.ttgtmedia.com\/visuals\/ComputerWeekly\/HeroImages\/Post-Office-Merstham-clrcrmck_searchsitetablet_520X173.jpg\" srcset=\"https:\/\/cdn.ttgtmedia.com\/visuals\/ComputerWeekly\/HeroImages\/Post-Office-Merstham-clrcrmck_searchsitetablet_520X173.jpg 960w,https:\/\/cdn.ttgtmedia.com\/visuals\/ComputerWeekly\/HeroImages\/Post-Office-Merstham-clrcrmck.jpg 1280w\" alt ><\/p>\n<h5>Post Office\u2019s most senior executives hushed up Horizon errors, public inquiry told<\/h5>\n<div>\n<p><img decoding=\"async\" src=\"https:\/\/cdn.ttgtmedia.com\/rms\/computerweekly\/Karl-Flinders-profile-pic-2022-140x180px.jpg\" alt=\"KarlFlinders\">\n\t\t\t\t\t\t\t\t\t<\/p>\n<p><span>By: <span>Karl\u00a0Flinders<\/span><\/span>\n\t\t\t\t\t\t\t<\/p>\n<\/div>\n<p>\t\t\t\t<\/a><\/li>\n<\/ul>\n<\/section>\n<\/div>\n<p><a href=\"https:\/\/www.computerweekly.com\/news\/365535112\/Controversial-Fujitsu-contract-with-Post-Office-extended-after-technical-challenges-moving-to-cloud\" class=\"button purchase\" rel=\"nofollow noopener\" target=\"_blank\">Read More<\/a><br \/>\n Diego Badon<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Post Office has extended a contract with Fujitsu after being unable to resolve technical issues related to migrating its IT to the cloud By Karl Flinders, Chief reporter and senior editor EMEA Published: 11 Apr 2023 11:32 The Post Office will pay \u00a316.5m to extend a contract with Fujitsu after fundamental technical challenges meant<\/p>\n","protected":false},"author":1,"featured_media":628369,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3162,48352,46],"tags":[],"class_list":{"0":"post-628368","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-controversial","8":"category-fujitsu","9":"category-technology"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts\/628368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/comments?post=628368"}],"version-history":[{"count":0,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/posts\/628368\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/media\/628369"}],"wp:attachment":[{"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/media?parent=628368"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/categories?post=628368"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newsycanuse.com\/index.php\/wp-json\/wp\/v2\/tags?post=628368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}