The Social Case for Busting Bureaucracy

Andrew Bret Wallis/Getty Images

In the new, updated, and expanded edition of their book Humanocracy: Creating Organizations as Amazing as the People Inside Them (Harvard Business Review Press, 2025), Gary Hamel and Michele Zanini paint a stark picture of how bureaucracy hobbles ingenuity and innovation, and make a data-driven argument for reinventing management as we know it. Here’s an excerpt. 

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Gary Hamel

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