MMDA warns public about NCAP violation text scam

THE Metropolitan Manila Development Authority (MMDA) has issued a warning to the public about fraudulent text messages falsely claiming to be from the agency, reportedly asking recipients to pay fines for no contact apprehension policy (NCAP) violations.

Saying that the messages are a part of a scam, the MMDA assured the public that no such text notifications have been sent out by the agency, emphasizing that the NCAP’s text notification system is still in development and has not yet been launched.

In a statement made during the recent public consultation held on Friday, MMDA Chairman Romando Artes shared updates on the ongoing development of the dedicated app.

“Our app is not perfect yet, as we’ve shown, there are still many features that we will be adding. Just give us one — maximum two months because the text notifications for violations will be included. The registered vehicle owner will receive a text notification when they are apprehended,” said Artes.

He added that the app will also incorporate video footage of the violation. “We will also include the actual video of the violation. So, when you check your phone and get notified that you have a violation, you just need to log into the app, and you will see the video explaining why you were ticketed.”

Artes further mentioned that the app will provide a platform for contesting violations. “We will also include a feature for contesting violations in the app. You will be able to contest the ticket, and that’s where we will discuss whether the apprehension was correct or not. You will also see the decision there, whether or not your contest is approved.”

In the meantime, the MMDA urged residents to use only legitimate payment channels for settling any fines and directed them to the official MMDA payment portal. The agency also encouraged the public to stay informed through its official social media platforms, including Facebook, X (formerly Twitter), Instagram, Threads, TikTok and YouTube.

Those who receive suspicious messages are advised to contact the MMDA Hotline at 136 or send a message through the agency’s official accounts.