Infuriated MrBeast fans are demanding their money back after splurging on a $1,000 Las Vegas event that was promised to be ‘immersive’ and ‘unforgettable’ – because it was anything but that.
Dedicated fans, including children, were hoping to enjoy ‘The MrBeast Experience’ during a three-day event at Resorts World Las Vegas from April 13 to 15 that was hosted in partnership with popular YouTuber, whose real name is Jimmy Donaldson.
The experience, which cost attendees nearly $1,000, included a three-night stay at the hotel, ‘exclusive’ MrBeast merchandise, a ‘mystery bag’, a $10,0000 prize for a lucky guest, meet and greets, photo ops, special drinks and mini-games.
Instead, fans of the multi-millionaire were left extremely disappointed and underwhelmed, including Theresa Metta, who traveled from Arizona with her mother to be there.
She and other guests camped out in their hotel rooms for days on end after being told at check-in to expect a mystery arrival.
‘I was told to wait in my room for two days for a package to come, so I legit spent two days in my room for a package to come, and it was a box of chocolates,’ Metta told 8 New Now.
Furious fans, including Metta, got together in the lobby of the hotel and spoke to Resorts World Las Vegas CEO Alex Dixon to address their disappointment and demand their money back for the event, which has since been removed from the hotel’s website.
A crowd of people were seen surrounding Dixon with their phones out as Desiree Pineda, a mother who brought her son to the event for his birthday, told him: ‘You’re the chief executive, you are higher up than every other manager standing out here.’
MrBeast (pictured on April 5) fans have been left furious and are demanding their money back after shelling out $1,000 for an ‘immersive’ event called ‘The MrBeast Experience’ in Las Vegas
Furious fans got together in the lobby of the hotel and spoke to Resorts World Las Vegas CEO Alex Dixon to address their disappointment and demand their money back
Metta and other angry fans were shocked to find what was really inside the so-called ‘mystery bag’ and baffled by the ‘exclusive’ merchandise they received.
‘It had kids’ shorts, an extra small shirt, a hat, and a medium shirt,’ Metta revealed.
‘If you go to Mrbeast.store to their merchandise right now, all this stuff is on clearance for $9. We were told we’d get exclusive merch. Obviously, that’s not the case.’
As for Pineda, she said the flop event left her feeling like she ‘failed’ her son.
‘I was just trying to give him the best experience, and unfortunately as a parent, I feel like I failed him,’ she told the outlet while wearing a MrBeast shirt.
After the group voiced their complaints with the hotel, Pineda said they were each given minuscule gifts as compensation for the mishap.
‘Their ultimate resolution all across the board was $50 food and beverage credit for two different outlets. This experience has been nothing short of horrible,’ she said.
Most of the guests were willing to pay the resort’s normal $79 a night fee, but requested they be reimbursed for the money they spent on the event itself.
After the group voiced their complaints with the hotel (pictured), Pineda said they were each given minuscule gifts as compensation for the mishap
Dixon became the CEO in January after working at MGM Resorts and Caesars Entertainment
Abigail Marques, who traveled from Los Angeles to attend the experience, said she really just wanted to get what she paid for.
‘If Jimmy is part of this, I hope he feels good for scamming a whole bunch of adults and their children,’ Marquez said. ‘That’s how you get subscribers? Cool.’
After trying to plead with Dixon about a resolution to the situation, the group of fans exchanged contact information with each other and now plan to file a lawsuit against the hotel to get their hard-earned money back.
Dixon became the CEO in January after working at MGM Resorts and Caesars Entertainment, according to Hotel Dive.
After taking on his new role, Dixon introduced a new board of directors to take the $4.5 billion resort ‘to the next level,’ he told the outlet.
‘We have this beautiful resort, and we need to make sure that we’re telling our story. So much of this process is doing just what we’re doing today — making sure that people know, understand and get exposed to our brand,’ Dixon added.
DailyMail.com contacted MrBeast’s team and Resorts World Las Vegas for comment.
The content creator is worth $550 million and is known for his YouTube videos where he often constructs elaborate challenges and gives away large donations to participants.
The 26-year-old from Wichita, Kansas, currently has 385 million subscribers on YouTube.
Abigail Marques (far left), who traveled from Los Angeles to attend the experience, said she really just wanted to get what she paid for
He sells a slew of clothing items on his website and most recently launched a new chocolate bar line called Feastables – a gluten free sweet treat with just four ingredients.
Last year he teamed up with Amazon MGM Studios to create a reality competition show called Beast Games where 1,000 people competed for $10 million- the biggest cash prize in entertainment history.
The multimillionaire recently revealed he’s been struggling with his mental health and claimed he lost tens of millions on the Beast Games.
The biggest YouTuber in the world sat down with Dragon Den’s star Steven Bartlett’s The Diary of a CEO podcast in February to share his personal experience.
During the show, he admitted to investing more than $100 million of his own money in the project and said it wasn’t a sensible financial decision.
‘Tens of millions, it was not a good financial decision to make Beast Games, I lost money, I would have more money if I didn’t film it,’ he confessed.
‘I lost a ton of money filming that show, so that came out of my pocket because we spent way too much money on it, I lost tens of millions of dollars on that show, I’m an idiot.
‘So episode one we spent over $15 million on those towers, building them, that was the most towers ever built, the most hydraulic press used.’
The content creator is worth $550 million and is known for his YouTube videos where he often constructs elaborate challenges and gives away large donations to participants
MrBeast revealed that throughout the entirety of the series more than $20 million had been given away to 85 out of the 1,000 players. Every player was given $2,000 for competing.
Despite his personal regrets, the content creator said he had absolutely no regrets in making the series because it opened doors for other creators to make shows with streaming platforms.
He said: ‘For me, it was about making season one as good as possible. I can’t let the YouTube Community down because creators don’t have a good rep when it comes to doing stuff on streaming platforms.
‘Even me, these streaming platforms weren’t taking me serious so I was like if I fail it’s over, like no streaming platform is ever going to touch a YouTuber ever again, so my big thing was just making sure this crushed and you know now the doors are opening up.’