More and more businesses are bringing their operations online, and the construction industry is working to keep pace with the business world’s digital transformation.
Construction businesses today have a lot on their plates. Beyond day-to-day operations, the industry has also been up against skilled labor shortages for quite some time. And, when construction businesses do make hires, they may find it critical to invest in updating, standardizing and enhancing the accessibility of their training programs.
For businesses aiming to grow, these challenges are a major hurdle. Many construction companies are embracing the current digital environment and seeking solutions to streamline their operations.
Expanding its longstanding commitment to merchants in the construction business, American Express is working with business-to-business (B2B) companies, like BILT, that offer modern solutions to bring value to construction companies as they grow. Now, eligible Amex merchants can save on BILT’s digital training capabilities, addressing the inefficiency of text-dense paper training manuals.
“The construction industry contributes to the success of many other industries and communities. And construction right now is facing unique challenges, and that calls for unique solutions,” said R.J. Ancona, VP and General Manager of B2B Product, Partnership & Client Management and Merchant Services at American Express. “American Express and BILT are working together to help eligible construction companies save when accessing BILT training and enablement solutions that are more suited for today’s digitally native workforce.”
Mobile interactive instructions for fast training with BILT
BILT Incorporated, creators of the 3D BILT platform, provides 3D interactive instructions with voice, text and animated guidance to help train employees efficiently. With the BILT app, companies can provide their employees with instructions in 12 languages for thousands of products across hundreds of brands. The app offers training for assembly, installation, set-up, maintenance, repair and more, to provide those in the construction industry with state-of-the-art digital training solutions, moving away from traditional paper manuals.
By providing discounts on the BILT platform for eligible merchants who accept Amex, Amex is focused on helping businesses train their workforce, delivering digital, interactive and easy-to-understand training modules. The result? Well-trained technicians.
“We’re working with American Express to help merchants deliver visual training directly to construction workers,” says BILT Chairman & CEO Nate Henderson. “3D-guided work instructions reduce installation confusion, time on task and callbacks.”
Amex is committed to helping construction businesses as the construction industry evolves
As the construction industry continues to evolve and thrive, construction business owners should look to optimize their business operations so they can focus on meeting their growth goals. Amex is focused on offering solutions that help these businesses streamline processes in their day-to-day operations. Amex’s latest construction referral partnerships – like with BILT – further enhance the value the company provides construction merchants by providing them discounts on eligible digital solutions to help them grow.
It is important for merchants to work with partners to bring their processes into the digital era, streamlining business operations and freeing up time and resources to focus on the future.
If you are an Amex merchant interested in learning more about the partnership with BILT, reach out to your dedicated Amex client manager for more information.
For more information about how Amex backs businesses, including additional discounts via the Business Savings Suite, visit here.
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Jeanice Fetzer