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Inter-Insurance Agency: “The Worst Time to Understand Your Coverage Is During a Claim”

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Inter-Insurance Agency: “The Worst Time to Understand Your Coverage Is During a Claim”

Businesses Face Costly Surprises When Coverage Isn’t Fully Understood Before a Claim

JERICHO, NY, April 15, 2026 /24-7PressRelease/ — Inter-Insurance Agency is urging business owners to take a more proactive approach to their insurance coverage, warning that many only fully understand their policies after a claim has already been filed.

According to Timothy B. Derham, President of Inter-Insurance Agency, this delayed understanding is one of the most common and costly mistakes businesses make.

“The worst time to understand your coverage is during a claim,” said Derham. “At that point, the policy is already in place, and there’s no opportunity to adjust limits, address exclusions, or correct misunderstandings.”

The agency notes that as insurance policies become more complex, with evolving exclusions, tighter underwriting, and more specialized terms, business owners are increasingly relying on assumptions rather than clarity when it comes to coverage.

Inter-Insurance Agency reports that this disconnect often leads to unexpected outcomes during the claims process, particularly in areas such as liability limits, property valuations, and policy-specific exclusions.

“In many cases, the issue isn’t that coverage was never available—it’s that it was never properly understood or structured from the start,” Derham added.

To help address this, Inter-Insurance Agency encourages businesses to move beyond passive renewals and instead treat their insurance programs as an active part of their overall risk management strategy. This includes regular policy reviews, clear explanations of coverage terms, and aligning protection with current operations.

As the insurance landscape continues to evolve, the firm emphasizes that informed decision-making—not just policy ownership—is critical to avoiding costly surprises.

About Inter-Insurance Agency

Inter-Insurance Agency is a full-service brokerage providing risk management and insurance solutions to businesses and individuals nationwide.

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Blythe Ramage
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