New PAHO program boosts digital literacy for health care workers

Washington, D.C., April 14, 2025 (PAHO)— The Pan American Health Organization (PAHO) is launching the Digital Literacy Program for Health Sector Personnel, a virtual initiative aimed at strengthening the digital skills of health workers across the Americas and supporting efforts to improve access to and quality of care through the use of emerging technologies.

Digitalization is transforming the way health information is managed and how care is delivered. However, gaps remain in the Region regarding access to, use of, and understanding of digital health tools—such as electronic health records, telemedicine platforms, mobile apps for patient monitoring, and epidemiological alert systems.

“This program aims to close those gaps by equipping health personnel with key knowledge to lead change in their workplaces,” said Marcelo D’Agostino, Unit Chief for Information Systems and Digital Health at PAHO. “With renewed competencies for the digital world, the Region will move toward more resilient and equitable health systems,” he added.

Upon completing the program, participants will have developed the ability to apply information technologies, manage data effectively, and integrate digital solutions to improve access, quality, and coordination of health services.

The curriculum covers essential topics such as digital transformation, artificial intelligence, data governance, telehealth, vital statistics, interoperability, big data analytics, infodemic management, and digital diplomacy, among others.

Designed as a fully virtual experience, the program combines technical classes, policy dialogues with experts, keynote lectures, and collaborative spaces. It also includes real-world case studies from the Region and a self-assessment tool to tailor learning to each participant’s needs.

The sessions, which are free of charge and complemented by thematic courses, will offer simultaneous interpretation in Spanish and English and will be available through PAHO’s Virtual Campus for Public Health.

This initiative responds to the call made by the Ministers of Health of the Americas during PAHO’s 59th Directing Council in 2021, urging the Organization to promote health systems that are accessible, connected, and interoperable, ensuring no one is left behind in the pursuit of the highest possible level of health and well-being in the digital era.

PAHO/WHO invites all health workers to register and take part in this initiative.

The official launch of the Digital Literacy Program will take place on Wednesday, April 16, 2025, from 10:00 to 11:15 a.m. (Eastern Time). To register, click here: Webinar Registration – Zoom

Additional information about upcoming sessions and digital health updates will be shared during the webinar.

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